Energy Efficiency Field Technician

Efficiency Services Group
Published
July 8, 2024
Location
Hillsboro, OR
Category
Job Type

Description

Job Summary: The Field Technician assists customers and contractors in navigating energy efficiency programs and ensuring program requirements are met. This includes working both onsite, in customer homes and businesses, and virtually. In addition to field-work related duties, the Field Technician position accomplishes a variety of office tasks that include managing customer projects/paperwork, processing rebates, answering customer and contractor questions about energy efficiency, data entry, scheduling, and general program support. The Field Technician must be professional and courteous when representing ESG and client utilities to end use customers. The position requires an enthusiastic, energetic person who is ready to wear many hats for a growing company, and will replace a savvy soon-to-be-retiree who, in the coming months, will be your primary trainer.

Job Responsibilities:

  • Conduct inspections (onsite and virtual) to verify that energy efficient upgrades or equipment have been installed to program quality standards.
  • Conduct energy audits (onsite and virtual) and prepare energy audit reports for commercial (scoping/walk-through) and residential customers.
  • Manage customer projects from initial customer/contractor inquiry to project completion and verification.
  • Coordinate with office staff to ensure all project documentation is in the project folders and project database records are complete and accurate.
  • Coordinate with customers and contractors to ensure issues are resolved.
  • Ensure proper records are kept of issues and their resolution.
  • Ensure customer projects are accurately entered, tracked, and kept current in ESG reporting database.
  • Represent ESG and client utilities to customers in a professional manner.
  • Maintain strong working relationships with client utility staff.
  • More responsibilities listed on job application site.

Required Skills and Qualifications:

  • Ability to assist and support others while maintaining independent thought and individual opinions.
  • Strong customer-service skills and dedication to clients we serve and energy efficiency and conservation.
  • Exceptional organizational skills. Ability to manage and meet multiple concurrent deadlines.
  • Ability to work well in a team or independently, with minimal direction or supervision.
  • More skills listed on job application site.
  • High school diploma or equivalent certification.
  • One year of closely related work experience in energy efficiency or construction preferred.
  • Experience may be substituted for higher education (if applicable).
  • Excellent grammar skills.
  • Excellent attention to detail in completing checklists, entering data, and checking reports.
  • Working knowledge of Microsoft Excel, Outlook, and Word.
  • General computer proficiency.
  • Valid U.S. Driver’s License.

Preferred Skills and Qualifications: Proof of ongoing professional development, classes and/or certifications demonstrating continuous learning (Energy Efficiency or Energy Management program completion a plus). Proven ability to manage processes.

Compensation: $21.64/hr. - $23.08/hr.

Apply and learn more about the position here: https://tinyurl.com/ESGFieldTech2024

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