HVAC Service Manager
Job Summary: Evergreen Gas Heating and Cooling is seeking an experienced and dynamic HVAC Service Manager to lead our service team and ensure the highest level of customer satisfaction. The ideal candidate will have strong leadership skills, in-depth knowledge of HVAC systems, and a proven track record in managing service operations.
- Service Team Leadership: Lead and manage a team of HVAC service technicians. Provide guidance, coaching, and support to team members. Foster a positive and collaborative work environment.
- Service Operations: Oversee the day-to-day operations of the HVAC service department. Ensure timely and efficient completion of service calls. Monitor and analyze service performance metrics to identify areas for improvement.
- Customer Satisfaction: Collaborate with customers to understand their HVAC service needs and expectations. Address customer inquiries and concerns promptly and professionally. Implement strategies to enhance customer satisfaction and loyalty.
- Quality Control: Ensure that HVAC service is performed to the highest quality standards. Conduct quality inspections and audits of service work. Implement corrective actions as needed to maintain quality control.
- Budget Management: Manage the budget for the HVAC service department. Monitor expenses, control costs, and identify opportunities for cost savings.
Required Skills and Qualifications:
- 5+ years of HVAC installation or maintenance experience
- 3+ years of management experience
- EPA Certification
- NATE Certification
- Valid driver’s license
Compensation: $80,000 - $120,000 per year
Apply Online: https://jobs.theseergroup.com/jb/HVAC-Service-Manager-Jobs-in-Sherwood-OR/10751249