Parts Coordinator

Position Summary:
The Parts Coordinator is responsible for inside sales and outside sales (possible in addition to warehouse and order management in smaller offices). Person has detailed technical knowledge and the opportunity to up-sell customers to higher value solutions. The Parts Coordinator is expected to initiate customer interaction. This position is a key to support parts sales in local area for installed equipment base.

Responsibilities:

• Counter sales / Order processing - entering orders into Database
• Phone calls / Inquiries - Assisting local customer with identifying replacement parts and assemblies
• Upsell / Upgrade - Work with cusetomers on recommended change out solutions. Identidfying upgrade situations and give recommendations.
• Warehouse Duties - Shipping and Receiving materials and orders, Inventory control
• National / Global calls and Email support - Assist customers / end users / LVOs with parts identification, research, and order status. After Hours Support.
• Other duties as assigned

Requirements:

• Excellent customer service skills
• Forklift license
• Detail oriented
• Ability to work and multi take in a fast paced environment
• Excellent communication skills, written and verbal
• Good computer skills, understanding of Microsoft or equivalent
• Knowledge of Oracle systems is a plus

Education and Experience:

• High school diploma
• Business, Inventory Control, HVAC a plus
• 1-3 years of experience

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities

Our Core Principles: Safety. Integrity. Respect. Teamwork. Diversity and Inclusion.

Our Strategic Priorities:

• Customer Focus
• Operational Excellence
• High Performance Culture
• Innovation
• Financial Strength

Our Behaviors:

• Own It
• Act with Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks, and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 companies, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.

Work Authorization:

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Learn more and apply: https://egup.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/jobs/preview/20260068/?lastSelectedFacet=LOCATIONS&selectedLocationsFacet=300000004390760